First-Time Property Owner? Start Here.

Buying your first property is an exciting milestone, but it can also feel a bit overwhelming. The right property manager can make your journey as a first-time property manager much smoother, but only if you know what to ask before you commit. Whether you own a flat in Exeter or a house in the countryside, these ten essential questions will help you find a property manager who truly has your best interests at heart.

What Services Do You Provide?

If you’re a first-time property owner, it’s important to know what your property manager will actually take care of. Will they manage maintenance, legal compliance, inspections, and everything in between? Or are they just offering help with certain tasks? The more you understand their role, the easier it is to make the right choice.

How Is Property Maintenance Managed?

Things will eventually need fixing, whether it’s a broken tap or a leaky roof. So, ask how the property manager handles day-to-day maintenance. Do they have trusted contractors ready to go? Will you be updated when work is carried out? A good manager will stay on top of it all and give you peace of mind that your property is being looked after properly.

How Do You Ensure Legal Compliance?

For a first-time property owner, the legal side of things can be confusing. A good property manager will stay ahead of changing regulations, keep your safety certificates up to date, and handle all the admin. Ask them how they track compliance and what systems they have in place to keep everything legal and safe.

What Are Your Communication Practices?

You want to feel confident that your property manager won’t leave you in the dark. Ask how they keep you updated, how often you’ll hear from them, and how to reach them in case something urgent comes up. Whether it’s a regular monthly check-in or quick updates on maintenance, consistent communication is a must.

How Are Emergencies Handled?

If you’re not living near the property, dealing with emergencies can be stressful. Find out if your manager has a reliable system in place for handling urgent issues like leaks, heating failures or electrical problems. A strong response plan means less stress for you and better care for your property.

What Are Your Fees and Charges?

Every first-time property owner needs to understand the financial side clearly. Ask about their fee structure. Do they charge a flat rate or a percentage? Are there any extra fees for maintenance or inspections? Clear answers will help you avoid hidden costs and make smarter financial decisions.

Can You Share References or Reviews?

Before you commit, it’s worth seeing what other property owners have to say. Ask if you can speak to a current client or check their reviews on Google. Feedback from other first-time property owners is especially helpful, since they’ve likely asked the same questions and faced the same worries as you.

How Do You Manage Property Condition?

Even without talking about tenants, it’s still crucial to understand how your property will be kept in good condition. Ask how often the manager checks on the property, what kind of inspections they do, and how they handle long-term upkeep. Regular care protects your investment and helps you avoid costly surprises.

How Is Financial Reporting Handled?

You want to know what’s happening with your money. Ask how often you’ll receive financial updates and how easy the reports are to read. For a first-time property owner, having simple, clear statements makes it easier to stay on top of your finances.

What Sets You Apart from Other Property Managers?

Here’s where you learn what makes them a good match for you. Do they have local knowledge of Exeter and the South West? Are they focused on personal service? Do they offer tailored support for first-time property owners? Understanding what makes them different can help you choose the right fit for your goals.

Why Every First-Time Property Owner Deserves a Trusted Property Manager

Owning your first property is a big achievement, but it doesn’t have to come with stress. Asking the right questions helps you feel more confident and makes sure your investment is in safe hands.

At Modbury Estates, we specialise in helping first-time property owners feel supported every step of the way. From expert maintenance to full legal compliance, we’re here to take the pressure off and protect your property.

If you’re a first-time property owner in Exeter or nearby, having a local team that understands the area’s market and regulations can make all the difference.

Ready to make property management effortless? Get in touch with us today or check out our social media to see how we can help elevate your property and simplify your life.